Reference

Understand Your Rights Before You Start

These legal terms set out how galxy77 operates for eligible regions in Indonesia, what your account conditions are, and how we handle your data. Access to our platform depends on local law where you are — read this before opening your account.

Account Eligibility ConditionsPrivacy and Data HandlingDANA, OVO, GoPay Wallet TermsJurisdiction-Dependent AccessContact for Policy Queries
galxy77 Understand Your Rights Before You Start
HOW WE MANAGE COMPLIANCE

How galxy77 Handles Data, Cookies and Account Security

We apply consistent data practices across all accounts in eligible Indonesia regions. Here is what that looks like in practice — covering cookies, account security, data retention, and how to request changes to your information.

Cookie and Session Data

We use session cookies to keep your account active across page switches. You can clear these from your browser at any time; doing so will log you out of the current session.

Account Security Practice

Account access uses OTP verification tied to your registered number. We do not store raw passwords. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention Period

Transaction records including DANA, OVO, and GoPay activity are held for the retention period required under applicable standards. After that window, inactive account data is deleted on request.

Request Data Changes

You can request a correction or removal of your personal data by contacting support via email. We process verified data change requests within the timeframe our policy allows.

POLICY CONTACT PATHS

Reach Us About Any Legal or Policy Matter

If you have a question about how your account data is handled, want to request a correction, or need to understand how a specific term applies to your situation in Indonesia, our support team can help. We handle policy queries through the channels below — choose the one that fits your situation.

Team online

Live Chat Support

Open the live chat from your account dashboard for real-time policy questions. Available directly from the mobile browser or desktop lobby without switching apps.

Email Policy Queries

For formal data requests, account condition queries, or written policy clarifications, reach us by email. We respond to policy-related messages as a priority queue.

Account Help Centre

The in-account help section covers common legal questions about wallet linking, data retention, and eligibility conditions. Check there first for quick answers.

Common Questions About Your Legal Rights Here

These are the questions we hear most from accounts in Indonesia around legal terms, data rights, and how our policy applies to wallet use and account conditions.

Access to galxy77 depends on local law and is available only where permitted in your region. We do not make claims about legal status in specific jurisdictions — check what applies where you are.

We collect your registration details, wallet identifiers for DANA, OVO, or GoPay if linked, and session logs. This data is used only for account verification, fraud checks, and support responses.

Transaction records, including payment activity through linked wallets, are retained for the period required under applicable data standards. You can request deletion of inactive account data via email support.

Yes. Send a verified data access request to our support email. We will compile and return the relevant account data within the timeframe our current policy allows for eligible accounts.

After account closure, we retain transaction and identity data for the minimum period required, then delete it. You can request confirmation of deletion by contacting support after the retention window closes.

Updated terms are published on this page first. If you continue using your account after a change is posted, that counts as acknowledgement of the revised conditions — so check here when in doubt.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.